WELCOME

We invite you to Barcelona to discover a world of opportunities…
Join Accor Hotels for a four-day exclusive journey to Catalonia for a programme that is both inspirational and educational. This Global Meeting Exchange Programme provides you with an opportunity to meet the representatives from our award-winning portfolio of worldwide hotels across the six brands.

ITINERARY


Wednesday 15 March

Arrival of 80 clients accompanying GSO leads and suppliers to Fairmont Rey Juan Carlos I.
Dinner at leisure with your Global Sales Representative.
Overnight at Fairmont Rey Juan Carlos I.


Thursday 16 March

Arrival of all other delegates during the day.

Breakfast at leisure
Group 1 One-to-One Business Sessions (where appropriate and as per your personal schedule).


09.30 - 11.00: One-to-one business sessions
11.00 - 11.30: Coffee break
11.30 - 13.30: One-to-one business sessions
13.30 - 14.30: Lunch
Group 2 One-to-One Business Sessions (where appropriate and as per your personal schedule)
14.30 - 16.30: One-to-one business sessions
16.30 - 17.00: Coffee break
17.00 - 19.00: One-to-one business sessions
20.45 - 00.00: Welcome reception at Fairmont Rey Juan Carlos I
Overnight at Fairmont Rey Juan Carlos I.


Friday 17 March

Breakfast will be served during the presentations.

07.45: Welcome and Introductions
08.00 - 08.30: Presentation: “The Current Economic Environment Across the Globe" by Dr Gerard Lyons
08.30 - 09.00: Moderated Q&A Session with Dr Gerard Lyons
09.00 - 09.40: Presentation: “Accor update and state of the industry" by Chris Cahill, CEO, AccorHotels Luxe
09.40 - 10.00: Moderated Q&A Session with Chris Cahill
10.00 - 10.10: Brand snapshot: Soiftel
10.10 - 10.40: Coffee Break - Soiftel Experience
10.45 - 11.45: Panel Session: “How Industry Trends Are Changing the Course of Business & Events”, facilitated by Martin Lewis, M&IT
11.45 - 11.55: Brand snapshot: Fairmont
11.55 - 12.25: Coffee Break - Fairmont Experience
12.25 - 13.00: Moderated Conversation: “AccorHotels LUXE and Mid-Scale Brands”
13.00 - 14.00: Lunch
Group 3 One-to-One Business Sessions (where appropriate and as per your personal schedule) 
14.00 - 16.00: One-to-one business sessions
16.00 - 16.30: Coffee Break
16.30 - 18.30: One-to-one business sessions
19.30 - 23.30: 25th Anniversary Celebration Dinner at Fairmont Rey Juan Carlos 1
Overnight at Fairmont Rey Juan Carlos I.


Saturday 18 March

Breakfast will be served during the presentations.
08.30 - 09.15: Presentation: “The influence of local culture on business by Mr. Oscar Van Weerdenburg, PCMA”
09.15 - 10.00: Interactive Session: “Cultural exercises with audience participation” 
10.00 - 10.10: Brand snapshot: Pullman Brand Spotlight
10.10 - 10.45: Coffee Break  - Pullman Experience
10.45 - 11.45: Panel Sessions: “360⁰ by 10: disruptions in the industry”
11.45 - 11.55: Brand snapshot: Swissôtel
11.55 - 12.30: IDEAS Session with Swissôtel Vitality Experience
12.30 - 13.00: Moderated Q&A Session: “The AccorHotels Luxe Division” Chris Cahill, Accor Hotels”
13.00 - 14.00: Lunch
14.00 - 17.30: Discover Barcelona in an exciting and unique way. 
17.30 - 18.30: Free time
18.30: Tranfer to Llotja de Mar
19.00 - 19.45: Reception at Llotja de Mar
19.45 - 00.00: Gala Dinner followed by Entertainment at Llotja de Mar
00.00: Transfer back to hotel
Overnight at Fairmont Rey Juan Carlos I.


Sunday 19 March

Breakfast at leisure.

09.00 - 09.45: Panel Session: “Tapping into the Power of Personalised Experiences”
09.45 - 09.55: Brand snapshot: Raffles
09.55 - 10.20: Coffee Break 
10.20 - 10.50: Panel Session: “Regional Insights”
10.50 - 11.20: Panel Session: Question Time - “Ask ACCOR”
11.20 - 11.30: Brand snapshot:  Novotel
11.30 - 12.30: Coffee Break with Novotel Experience 
12.30 - 13.30: Wrap-Up session 
13.30: Departure or overnight.

PARTICIPATING HOTELS

Meet the representatives from these award-winning properties

 

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Raffles Dubai
Raffles Grand d'Angkor Siem Reap
Raffles Hainan
Raffles Hotel Le Royal Phnom Penh
 

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Novotel Hyderabad Convention Centre
Novotel New Delhi Airport
Novotel Paris Centre Tour Eiffel
Novotel Warszawa Centrum

Image 02 Sofitel Athens Airport
Sofitel Bangkok Sukhumvit
Sofitel Berlin Gendarmenmarkt
Sofitel Berlin Kurfürstendamm
Sofitel Brisbane Central
Sofitel Buenos Aires Arroyo
Sofitel Bogota Victoria Regia
Caesar Park Ipanema by Sofitel
Sofitel Copacabana Rio de Janeiro
Sofitel Dubaï Downtown
Sofitel Dubai The Palm Resort & Spa
Sofitel France
Sofitel Frankfurt Opera
Sofitel Hamburg Alter Wall
Sofitel Jequitimar Guaruja
Sofitel La Reserva Cardales
Sofitel Legend Le Grand, Amsterdam
Sofitel Legend Metropole Hanoi
Sofitel Legend Santa Clara
Sofitel Lisbon Liberdade
Sofitel London St. James
Sofitel Melbourne on Collins
Sofitel Montevideo Carrasco Casino
Sofitel Munich Bayerpost
Sofitel Noosa Pacific Resort
Sofitel Phnom Penh Phokeethra
Sofitel Rome Villa Borghese
Sofitel Royal Angkor Phokeethra, Siem Reap
Sofitel Saigon
Sofitel Sydney Darling Harbour
Sofitel Sydney Wentworth
Sofitel Viaduct Auckland Harbour
Sofitel Vienna Stephansdom
Sofitel Warsaw Victoria
 

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Fairmont Ajman
Fairmont Bab al Bahr
Fairmont Baku
Fairmont Beijing
Fairmont Chengdu
Fairmont Copley Plaza
Fairmont Dubai
Fairmont Empress Hotel
Fairmont Hamilton Princess
Fairmont Heliopolis, Cairo
Fairmont Hotel Vancouver
Fairmont Hotel Vier Jahreszeiten, Hamburg
Fairmont Istanbul
Fairmont Hotel & Resorts, Kenya
Fairmont Le Montreux Palace
Fairmont Mayakoba
Fairmont Monte Carlo
Fairmont Nanjing
Fairmont Pacific Rim Hotel, Vancouver
Fairmont Peace Hotel, Shanghai
The Plaza, A Fairmont Managed Hotel
Fairmont Queen Elizabeth
Fairmont Rey Juan Carlos I
Fairmont Riyadh, Saudi Arabia
Fairmont Royal York, Toronto
Fairmont San Francisco
The Savoy, A Fairmont Managed Hotel
Fairmont Singapore
Fairmont St Andrews
Fairmont The Palm, Dubai
Fairmont Towers, Heliopolis
Fairmont Waterfront Hotel, Vancouver
Fairmont Yangcheng Lake
 

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Swissôtel Beijing
Swissôtel The Bosphorus, Istanbul
Swissôtel Büyük Efes, Izmir
Swissôtel Foshan
Swissôtel Grand Shanghai
Swissôtel Kunshan
Swissôtel Lima
Swissôtel Quito
Swissôtel The Stamford
Swissôtel Tallinn
 

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Pullman Aachen Quellenhof
Pullman Bangkok King Power
Hotel Pullman Barcelona Skipper
Pullman Berlin Schweizerhof
Pullman Cologne Congress
Pullman Danang Beach Resort
Pullman France
Pullman Guarulhos Aeropuerto
Pullman Ibirapuera Sao Paulo
Hotel Pullman London St Pancras
The Park Lane Hong Kong, a Pullman Hotel
Pullman New Delhi Airport
Pullman Phuket Arcadia Naithon Beach
Pullman Rosario
Pullman Saigon Centre
Pullman Hotels & Resorts, Thailand
Pullman Timi Ama Sardegna
Pullman Vila Olimpia Faria Lima
 

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The Brick Buenos Aires
Capovaticano Resort Thalasso & Spa
Cures Marines Trouville Hotel Thalasso & Spa
David Tower Hotel Netanya
Grand Hotel Palazzo Livorno
Grand Hotel Poltu Quatu Sardinia
Grand Hôtel Roi René Aix en Provence Centre
Grand Hotel Villa Igiea Palermo
Hotel am Konzerthaus - MGallery Vienna
Hotel Carlton Lyon
Hotel Cerratani Florence
Hotel le Royal Lyon
Hotel Molitor Paris
Hotel Papadopoli Venezia
Hotel Mondial am Dom - MGallery Cologne
LaGare Hotel Milano Centrale
LaGare Hotel Venezia
La Griffe Roma
Le Grand Hotel Cabourg
Mgallery Santa Teresa Rio de Janeiro

Image 02 Grand Mercure Belen
Grand Mercure Ibirapuera Sao Paulo
Grand Mercure Rio Centro
Mercure Paris Centre Tour Eiffel
 

RAFFLES

With a legacy spanning more than 126 years, Raffles Hotels & Resorts is a true pioneer of worldly elegance and hospitality. Each Raffles hotel is an oasis that offers warm and discreet service, delivering emotional luxury to well-travelled guests.

 

FAIRMONT

Honouring a deep connection with its many communities, Fairmont Hotels & Resorts’ charismatic hospitality is the gateway to cherished memories. Unique architecture, expressive decor and thoughtful service elevate every moment.

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FAIRMONT
AJMAN

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FAIRMONT
CHENGDU

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FAIRMONT
HAMILTON PRINCESS

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FAIRMONT
ISTANBUL

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FAIRMONT
NANJING

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FAIRMONT
QUEEN ELIZABETH

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FAIRMONT
SAN FRANCISCO

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FAIRMONT
THE PALM, DUBAI

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FAIRMONT
BAB AL BAHR

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FAIRMONT
COPLEY PLAZA

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FAIRMONT
HELIOPOLIS, CAIRO

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FAIRMONT
LE MONTREUX PALACE

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FAIRMONT
PACIFIC RIM HOTEL, VANCOUVER

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FAIRMONT
REY JUAN CARLOS I

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THE SAVOY
A FAIRMONT MANAGED HOTEL

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FAIRMONT
TOWERS, HELIOPOLIS

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FAIRMONT
BAKU, FLAME TOWERS

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FAIRMONT
DUBAI

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FAIRMONT
HOTEL VANCOUVER

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FAIRMONT
MAYAKOBA

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FAIRMONT
PEACE HOTEL, SHANGHAI

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FAIRMONT
RIYADH
SAUDI ARABIA

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FAIRMONT
SINGAPORE

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FAIRMONT
WATERFRONT HOTEL, VANCOUVER

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FAIRMONT
BEIJING HOTEL

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FAIRMONT
EMPRESS
VICTORIA

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FAIRMONT
HOTEL VIER JAHRESZEITEN

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FAIRMONT
MONTE CARLO

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THE PLAZA
A FAIRMONT MANAGED HOTEL

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FAIRMONT
ROYAL YORK, TORONTO

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FAIRMONT
ST ANDREWS

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FAIRMONT
YANGCHENG LAKE

 

SWISSÔTEL

Embracing an exceptional quality of life, Swissôtel Hotels & Resorts combines contemporary Swiss style and locally inspired flair with warm, personalized service to immerse guests in a genuine and vital hospitality experience.

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SWISSÔTEL
BEIJING

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SWISSÔTEL
SHANGHAI

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SWISSÔTEL
THE STAMFORD

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SWISSÔTEL
THE BOSPHORUS, ISTANBUL

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SWISSÔTEL
KUNSHAN

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SWISSÔTEL
TALLINN

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SWISSÔTEL
BÜYÜK EFES, IZMIR

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SWISSÔTEL
LIMA

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SWISSÔTEL
FOSHAN

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SWISSÔTEL
q=QUITO

 

NOVOTEL

At Novotel, everything is designed to meet the needs of everyone, everywhere, anytime. Whether you are alone or with your family, on holiday or on a business trip, or whether you are in Montreal or in Jakarta. Your taste buds will be awakened in the cosiness of your room, where you can enjoy the specialities of the GourmetBar.

 

PULLMAN

For global nomads, Pullman hotels serve as the base of operations for inspiration and contact, with over 80 hotels conveniently located close to prime tourist destinations and business districts in a some of the world's most exciting cities, from Europe, Africa, the Middle East, Asia-Pacific and Latin America.

 

SOFITEL

An authentic passion for the new French art de vivre and luxurious French hospitality: embracing and honoring local culture; showcasing the finest in gastronomy complemented by classic French techniques; a dedication to the art of wellness; and a never-ending appreciation for modern and contemporary design.

 

MGALLERY BY SOFITEL

MGallery by Sofitel is a collection of boutique hotels dedicated to lovers of life, literature and culture. Each MGallery hotel stands as a gateway into another world – be it a bygone era, a hidden haven or a spectacular natural landscape.

 

GRAND MERCURE

Grand Mercure is an upscale network of hotels and apartments combining local flavour with a universal sense of hospitality. In Asia, the Pacific, Middle East and Latin America, Grand Mercure is a cultural touchstone in each destination, capturing guests’ imagination and bringing local stories to life.

SPONSORS

We are delighted to work in conjunction with these sponsors

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For more than 77 years, PSAV® has been setting the standard for event technology services within the hotel, resort and conference center industry, offering the expertise for everything from intimate gatherings to large conventions. Our focus is on delivering innovative technology, combined with legendary customer service to ensure your satisfaction and that of your attendees. From boardroom to ballroom, courtyard to convention center, PSAV has a customized solution for every challenge - the experience onstage will be extraordinary.

Click here to find out more

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Group Jaume Muntaner has been dedicated to the audiovisual market since 1974. With a proven track record in Europe, we have been recognised with such outstanding awards as the OPC Award for The Best Audiovisual Company in 2006. A track record in service of all kinds of clients and projects, applying the latest audiovisual techniques as well as the most advanced technologies. But also with a friendly technical team specialising in video, image, sound, lighting, creativity and engineering at the highest level, that without doubt offers the best solution and the most innovative ideas to achieve success in every single one of our clients’ projects.

Click here to find out more

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JMT is Europe's largest rental furniture and floor coverings supplier. Our mission is to use our strengths to the client’s advantage, by creating added value to events, trade fairs, exhibitions and congresses. We have a drive to innovate and cut costs while maintaining a vast collection with high level of service and quality. We are located in eight countries, offer the client a supplier which is always close and can deliver the right equipment, for the right place, at the right time.
We guarantee our clients with the perfect event solution by using design-orientated product assortment. We share the passion of the customers and offer an outstanding service proposition, 24 hours a day, 7 days a week. The European network offers maximum logistic efficiency. The combination of our knowledge and professionalism will guarantee the success and bring the customer an unforgettable experience.

Click here to find out more

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A+ Solutions, headed by corporate event specialist Hannelore Carzon, is Barcelona’s most personable and creative DMC. Following 25 years experience in Destination Management for intermediary agencies and international organisations of all sizes, A+ Solutions has an in-depth understanding of the brand experience which has to be delivered at events however big or small. Offering consistently high levels of operational excellence for all meetings, incentives and events, A+ Solutions has fast become the "Best in Class" DMC in Barcelona.
A+ Solutions – always exceeding expectations for clients which include Gartner, Unibet, Indeed, Unify, Allinial, BMW, Russell Reynolds, VW, Permira, Grant Thornton, Dell and Mundipharma.

Click here to find out more

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Comfortable, accessible, warm and friendly, Barcelona boasts all of the elements essential to hosting spectacular events of all sizes. A mix of modern, medieval and Mediterranean influences makes Barcelona stand out as one of the leading destinations for international meetings, incentives, conventions and exhibitions.
Barcelona provides the perfect backdrop for all occasions with a talented travel and tourism community ready to create the most appropriate atmosphere to match your company's identity, ideas, interests, objectives and audience. Barcelona has maintained its position among the top 5 worldwide destinations in the ICCA ranking since 2001. About the Barcelona Convention Bureau.
The Barcelona Convention Bureau has two distinct functions: To offer advisory services for the planning of professional events in Barcelona city and province and to organize promotional activities geared to attract meetings in Barcelona. Additionally, all of our services are FREE of charge ensuring you of our neutrality!

Click here to find out more

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AIR FRANCE KLM Global Meetings & Events will offer you THE TRAVEL SOLUTION FOR YOUR EVENTS! The program has benefits for the organizer; after having registered your event in just a few clicks, you can earn free tickets with our reward program and get access to promotion material for your website.
Moreover, there are benefits for your attendees, like attractive discounts up to 15% on a wide range of public fares with AIR FRANCE, KLM and their partner airlines with an AIR FRANCE or KLM flight number. These discounts are valid for a period of 5 days before and after the event and of course, your attendees will earn miles with Flying Blue our frequent flyer program.

Click here to find out more

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B network is a European Agency specialized in logistics and housing management of large events, corporate or associative. With a team of 70 people between Spain and France, and over 10 years experience in MICE Congress and Trade Shows logistics. B network is now recognized as a reference in his field of activity. Official agency of Paris Olympic Games candidature 2024, Official Housing partner of Mobile World Congress, Official agency of the United Nations for the Climate Change conferences of Paris 2016 and Marrakesh 2017, are among the main references of the Group.

Click here to find out more

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Crimons is specialized in renting furniture, developing and producing ephemeral setups for events of all kinds in all kind of spaces. Even the one you are imagining.
Crimons is the beginning of a great story, or the recognition of a long career. Crimons is applauses, toasts, staging. It is a blank canvas ornamented by a team of 50 professionals who co-ordinate and select every element in order to create an atmosphere in which anything can happen. Crimons are ephemeral installations for transcendent events. And that we know how to do it, for we have been doing it for over 60 years.

Click here to find out more

PARTNERS

We are grateful to our partners for their support

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With state-of-the-art meeting facilities that span two international gateway cities, Calgary and Edmonton, the Rocky Mountains including world-famous Banff and Jasper National Parks, Alberta delivers unparalleled Meeting & Incentive Travel possibilities. Unforgettable meeting locations, spectacular scenery and no provincial sales tax, it's easy to imagine Alberta, Canada as your destination for business.

Click here to find out more

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DreamCatcher is about making WOW event arrangements, providing with "Once in a Lifetime" experiences that guests could not experience if they would come to the destination by themselves. Our strenght is strong local connections and a wide network of local suppliers/service providers. Every event is different. Your event objectives and event requirements are most important. Our objective is to create a Successful Brand Experience.

Click here to find out more

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Vancouver is consistently voted one of the world’s most liveable cities, and has received countless awards and accolades for its attraction to meeting planners and visitors worldwide. Our city is surrounded by snow-capped peaks, sun-drenched sands and the sparkling Pacific Ocean. Combine that with an award-winning convention centre, first-class hotels and exceptional cuisine, and you’ll see why Vancouver strongly appeals to meeting planners. We’ve also achieved the all-important balance between accessibility to destinations worldwide, meeting spaces that can accommodate a range of attendee numbers and tastes, and year-round activity options for post-conference gatherings and exciting incentives alike. It’s no wonder Vancouver is quickly becoming a central fixture on the world meetings stage.

Click here to find out more

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MEP Destination Business Solutions is a DMC specializing in incentives, meetings and conferences. Today MEP continues its leader position in the market, having been bestowed some of the industry’s most prominent accolades over the years such as several M&IT Awards for Best Overseas Destination Management Company. MEP’s client profile consists of some of the premier brands in a variety of industries. MEP’s vision is to establish reliable and long-lasting partnerships by offering solutions that work, enthusiastic creativity and financial transparency, while creating value and always exceeding expectations.

Click here to find out more

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PCMA inspires, connects and innovates the global business events community. We are the world’s largest community for Business Events Strategists; providing senior education and networking for the events sector. PCMA crafts and shares knowledge and market intelligence enabling organizations to make informed business decisions, while providing a platform for peer-to-peer exchange. Headquartered in Chicago, PCMA has 17 chapters throughout the United States, Canada and Mexico with members in more than 40 countries.

Click here to find out more

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At Flow Consulting, we work passionately to support realistic and sustainable transformation in individuals, teams and organisations across the globe.
We create a commercial advantage for organisations through the development of high performing teams, full of capable, inspired and motivated individuals.
We develop bespoke experiential programmes which support individuals to become more conscious leaders. Our ability to deliver this change comes from our core background in psychology. As qualified practitioners, our understanding of how we function as humans (both individually and in relationship) enables us to deliver fresh insights to our clients and challenge them to think beyond the obvious.

Click here to find out more

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We've been producing amazing campaigns for our clients for more than 20 years. Campaigns that move, touch, inspire and connect. This site, for example, is a Fellows Media creation for Accor Hotels. Whether we're producing customer magazines, digital campaigns or broadcast we're bringing our clients and their customers closer together through the strategic use of quality content. Explore what we've done for our clients. Discover what we can do for you.

Click here to find out more

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A demand for innovation and interaction has seen events strive for modern technology. We are here to support this demand and help make the leap into the future less daunting. Interactive Events, Europe is a product support company working with innovative technology to help you interact and engage with your delegates and get the most from your events. Supporting Mobile Apps, Webcasting, Video Conferencing, Audience Response Systems and much more, our partnerships enable us to provide first class products, with first class service.

Click here to find out more

REGISTER HERE

Register Now!* All fields required

Your passport should be valid for at least 6 months from the date you enter Spain. Visas are required for some nationalities and may be obtained via the Electronic Visa Application System.

All registrations subject to approval by AccorHotels,
contact Mark.Gorgon@frhi.com for further information.

*Please read our Terms & Conditions

CONTACT

Raffles:
raffles.com


Fairmont:
fairmont.com


Swissôtel:
swissotel.com


Novotel
novotel.com


Sofitel
sofitel.com


Pullman
pullmanhotels.com


BECKY DIMANT
Director, Global Sales
Germany, Switzerland, Austria
FRHI Hotels & Resorts
Phone: +49 6172 171834
Email: Becky.Dimant@frhi.com

SOHEL MEMON
Global Account Manager
UAE
FRHI Hotels & Resorts
Phone: +971 4 437 7475
Email: Sohel.Memon@frhi.com

AMY WANG
Director Global Accounts
China
FRHI Hotels & Resorts
Phone: +86 21 2322 5581
Email: Amy.Wang@frhi.com

ALI BASHEER
Director Global Accounts-KSA, Global Sales Office
Saudi Arabia
FRHI Hotels & Resorts
Phone: +966 (0) 11 40016 33
Email: Ali.Basheer@frhi.com

CHRIS RUANE
Executive Director, Global Sales, North America
United States
FRHI Hotels & Resorts
Phone: +1 416 874 2669
Email: Chris.Ruane@frhi.com
 

MARK GORGON
Director, Global Accounts
UK & Ireland
FRHI Hotels & Resorts
Phone: +44 207 520 4233
Email: Mark.Gorgon@frhi.com

TEKLA MAIRA
Director, Global Sales
India
FRHI Hotels & Resorts
Phone: +91 11 4905 5509
Email: Tekla.Maira@frhi.com

ROLI SHARMA
Director, Global Accounts
India
FRHI Hotels & Resorts
Phone: +91 11 4905 5510
Email: Roli.Sharma@frhi.com

EMMY ZHAO
Director, Global Sales Office Beijing
China
FRHI Hotels & Resorts
Phone: +8610 85073788
Email: Emmy.Zhao@frhi.com

JOANNE TRUDEAU
Director, Global Accounts
United States
FRHI Hotels & Resorts
Phone: +1 773 935 1603
Email: Joanne.Trudeau@frhi.com

PETER GROOM
Director, Global Accounts
UK, Netherlands & Scandinavia
FRHI Hotels & Resorts
Phone: +44 207 520 4242
Email: Peter.Groom@frhi.com

EVA-MARIA MAY
Global Account Manager
FRHI Hotels & Resorts
Phone: +41 (0) 44 317 6238
Email: Eva-Maria.May@frhi.com
 

HUBERT SOWKA
Director Global Accounts
FRHI Hotels & Resorts
Phone: +33 06 6700 80 81
Email: Hubert.Sowka@frhi.com
 

SUNNY CAI
Director Global Accounts
China
FRHI Hotels & Resorts
Phone: +86 21 2322 5512
Email: Sunny.Cai@frhi.com


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